How do I reset my password?
Click on "Forgot Password" on the login page. You'll receive an email with instructions to reset your password. If you don't receive it within 5 minutes, check your spam folder or contact our support team.
How can I track project progress?
Navigate to the Projects section from your dashboard. Each project card shows a progress bar with completion percentage. You can also click on any project to view detailed analytics, milestones, and task breakdowns.
What should I do if I encounter an error?
1. Refresh the page and try again.
2. Clear your browser cache.
3. Take a screenshot of the error.
4. Contact support via WhatsApp or email with the screenshot and a description of what you were doing.
How do I generate reports?
Go to the Reports section, select your desired filters (date range, project type, status), and click "Generate Report". You can export reports as PDF or Excel for sharing and printing.
Is my data secure?
Yes! PPMS uses enterprise-grade encryption (256-bit SSL) for all data transmission. Access is role-based, and all activities are logged for audit purposes. Your data is backed up daily.
How do I contact system administrator?
You can reach our system administrators via:
• Email: support@entnetsolutions.com
• WhatsApp: +231 775 449 180
• Phone: +231 775 449 180
